Shipping & Handling

Confirm

A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It usually takes 1-3 business days for your order,while some items may take longer than expected. 

SHIPPING INFORMATION

Please review and ensure the accuracy of all delivery information to prevent any delays in receiving your order. Incorrect or missing information may necessitate contacting you for updates, potentially causing delays, especially during customs clearance.

Customs Clearance:
Local customs offices may require additional documents and time for package clearance, leading to extended delivery times.

Delivery Methods:
Your order may be delivered by the local post office or a courier service. In most areas, the local post service handles deliveries, often alongside regular mail. If you're not available during delivery, a notice card may be left with instructions on collecting your package.

Tracking Your Order

You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into lnchery.com "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Note for taxes

Our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada,etc.) may need to pay duties or VAT according to your countries’ levying rules.

Contact Us

For any questions or concerns, feel free to contact us at sale@lnchery.com.